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Hostelworld - Case study




hostelworld
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summary
Hostelworld is a leading global Online Travel Agent (OTA) focused on the hostel market, inspiring adventurous minds to experience new places, meet new people and come back with amazing stories to tell.

Industry: Hospitality
Market: Portugal
Company size: 50 - 200 Employees
Deliverables: Mobile App, Web App, Design System



challenge
Hostelworld have seen massive decrease in sales because of the pandemic event so they took this chance to make a complete redesign to all of their existing solutions: web app, admin app, mobile app (iOS, Android) and setup a design system to unite everything.



solution
The travel industry is highly dynamic. Keeping up with these changes, such as the increasing demand for sustainable and unique travel experiences and adapting the business model accordingly can be challenging.They were in the middle of building a design system so they reached out to us to eliminate ambiguities in the components library, naming convention and complete the design rules to be able to scale and fit all of their solutions. 





process
The project involved a wide range of UX and UI design activities: in-depth research, development of user flows, wireframe creation, idea validation, design of visual assets, prototype testing & culminating in the development of the product.






results
We've approached this project by establishing first the ‘happy path’ of their ideal user followed by creating interactive prototypes and applying design system rules for all existing screens. This lead to a decrease in feature release, increased collaboration and consistency for web, mobile and desktop apps.






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Hostelworld - Case study
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Hostelworld - Case study

Hostelworld is a leading global Online Travel Agent (OTA) focused on the hostel market, inspiring adventurous minds to experience new places, mee Read More

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